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“A satisfied customer is the best business strategy of all” – Michael LeBoeuf Giving your customers a worthwhile experience has become an essential business imperative. Leading companies have now realised that they are in the customer-experience business, and they understand that ‘how’ an organization delivers for customers is beginning to…
“Why do businesses fail?” , is an often pondered question. And the answer to it is multitudinous, in some cases,…
