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ChatGPT: What, How & Who can use this AI Solution?

Jan 16, 2023 POSTED IN LifestyleTechUI/UX BY SmartHatch
Jan 2023



ChatGPT can be a boon to your business and career. Here’s why?A new entry to the world of chatbot innovations has gained popularity and that is ChatGPT.  ChatGPT was designed with the help of Artificial Intelligence technology. This aspect has leveraged the user experience and brought forward a huge positive change in the world of digital conversations and customer engagement.  The GPT is expanded as Generative Pretrained Transformer and this is one of the viral Conversational AI applications that we as humans can take to our advantage.

Did you know as per the Market and Markets Research announced recently, that the Chabot industry has the scope to rise to a level of $ 10.5 billion by the year 2026? In fact, ChatGPT was able to garner almost 1 million chat users in the first week of launch!

ChatGPT – much more than just a customer service bot

ChatGPT is a state-of-the-art language model that has the ability to understand and generate human-like text, making it a powerful tool for businesses in the UAE. One of the main advantages of ChatGPT is its ability to understand natural language inputs, making it more user-friendly than traditional rule-based systems. This allows for more human-like interactions, which can improve the customer experience and increase satisfaction.

At SmartHatch, we understand the importance of process automation and digital transformation in the UAE. We dedicate to providing businesses in the UAE with cutting-edge technology solutions that can improve efficiency, save costs and drive growth. Our team of experts can help you to implement ChatGPT and other automation solutions to meet your specific business needs. Visit our website to learn more about how we can help your business to stay ahead of the curve.

Stay along with us at Smarthatch as we unfold all the aspects of ChatGPT. This innovation is turning heads globally. You too can now understand the tool and use it for your businesses. Being professional website developers in Dubai, we love experimenting and understanding the facets of new technology. Read along as we unravel your new AI neighbor!

What is ChatGPT?

We all love to ask Google all sorts of weird questions about places, life, education and so much more. ChatGPT is a very user friendly, text based chatbot of a similar nature. Its versatility to respond, research, answer as per the curated questions, and brings forward results to the table is appreciable. The tool has just launched recently, but the extent of popularity it has gained – is immense. Indirectly, it may pose to be a threat to Google’s giant company. By the way, it is an AI tool so, the level of response is a new experience as users have felt a satisfying human conversation style every time.

The chatbot tool is an Open AI product where it was conceptualized and launched after years of research. This San Francisco based research organization has many big corporate names backing them like Khosla Ventures and LinkedIn co founder Reid Hoffman. The whole concept was managed and directed by CEO Sam Altman.

ChatGPT in the UAE

One of the most common use cases of ChatGPT in the UAE is in the field of customer service.  In this situation, the model is used to answer customer inquiries, resolve complaints, and provide support in Arabic and English. This can help businesses in the UAE to save costs and improve efficiency by automating repetitive tasks and freeing up human agents to handle more complex issues.

Another key feature of ChatGPT is its ability to generate high-quality, coherent text. Apparently, the tool is useful for a variety of purposes such as creating content for websites and social media platforms, in Arabic and English. It can also be used to generate product descriptions, summaries, and translations, which can save time and resources for businesses in the UAE.

In addition, ChatGPT is deisgned to mold its performance to specific domains and tasks, making it a versatile tool that can be used for various applications in the UAE. It can be trained on a large amount of data that can be specific to a certain industry or use case, making the model more specialized and accurate.

The UAE is currently in the midst of a digital transformation and process automation is playing a vital role in this transformation. Automating repetitive tasks and processes can lead to significant cost savings, improved efficiency, and more accurate results. ChatGPT can be used to automate tasks such as customer service, content creation, and language translation.

How does ChatGPT work?

The model formulations was done on the GPT 3.5 version. The tool has received training to answer long form questions and give answers accordingly. The response is mostly in the form of conversations and that makes the whole experience very appealing to all who use it.

It works on the language model called the large language model. Here the tool is trained with the algorithm to collect data in vast quantities. This allows the tool to understand and give answers to various queries.

Alongside this, the tool has been powered by Reinforcement Learning with Human Feedback, better known as RLHF.  The good aspect of this is that the software can respond to the conversation. It picks on certain words and knows how to follow the trail of conversation etiquette. The level of AI technology used in this is of high quality, allowing humans to get what they seek here.

This makes the response in line with the expectation of the user. Since the chatbot is more personalized compared to the conventional style of chatbots, users have felt the tool is quite reliable. There has been special care to ensure that only harmless, and transparent information has been passed in each conversation.

Compared to older language models that work on a pre fixed set of questions, often customers appear unhappy. With ChatGPT, the experience is new and more tamed to suit the needs of the user. It is the human intent factor in ChatGPT that brings better output and more optimized answers in a simple manner.

How to use ChatGPT?

The use is massive and versatile. For example, if you want to know anything under the sun like the dinosaurs, it has solutions for you. Surprisingly, the toll has got exclusive research lined up for you. Undeniably, the brilliant part is that depending on your language comfort level, the answer will be given to you.

You can make your essays, find out about software, write emails, capture creative marketing content, understand the emotional side of various health issues, and even career choices worldwide.  For instance, users have even found complex codes displayed on their requests!  As per the management, the data has been archived from various sources on the internet.

ChatGPT is a powerful language model that can understand and generate human-like text, making it a valuable tool for businesses in the UAE. It is used to improve customer service, automate repetitive tasks, and generate high-quality content, among other benefits. With its ability to fine tune to specific domains and tasks, it proves to be a versatile tool for businesses in the UAE to improve efficiency, save costs and drive growth as part of digital transformation.

At SmartHatch, we are dedicated to providing businesses in the UAE with the cutting-edge technology solutions they need to stay ahead of the curve.

Advantages of the ChatGPT tool

Quick to Respond

You will not find a delay in the response time, which is great. It understands the tone of your conversation, and answers, If you like the answer location specific, or era-specific, you just need to guide the tool. Accordingly, the answers fall in place. The previous versions of chatbots that we have always seen until now are not so user friendly. Therefore the answers that it shared, will not be aligned with the user questions.

Creative communication

For instance, depending on the type of culture, language, subject, and age of the user, the conversation has the flexibility to be modulated. Naturally, this will suit the user. This convenience has never been seen in any other chatbot so far.

Long-form QA

Love to experience crisp, syllable-style answers from chatbots? Then ChatGPT is way different on a lovely note. It provides transparent, crisp, clear explanations for any questions. Notably, this makes it a great option for managers, students, coders, and marketing managers.

Disadvantages of the ChatGPT tool

Limited to Training

In reality, using algorithms, a lot of data is entered into the tool database. Undeniably, when a chat is on the go, the updates do not function. Subseqently, it gives way to outdated information.  Furthermore, in a stuaiton where the information gets an edition from any internet source, the change is not visible,  Consequently that usually won’t get updated. Indeed, you cannot depend on the answers fully. Moreover, the concept is of course easy. However, it is not fully competent for researchers and students. As of now, they will still have to cross reference with Google for confirmation.

Experience a touch of bias or incorrectness at times

Yes, this is true to a certain extent, especially when cultures, religions, and certain critical topics are concerned. Since ChatGPT is not aware of the differences in minor aspects like languages, and the meaning of topics in various countries, people have confused experiences.  Naturally, this can cause issues. Also, if the information is from old websites, there are chances that old thinking could breed in a certain level of bias.

May not perform on all devices

This is one of the latest technologies that the world is witnessing today. Apparently, the older versions of software, devices, and operating systems may not be able to experience this to the fullest. That has been a disappointment for quite a few people.

Not well versant with global cultures

Culture is a very sensitive topic for everyone. Naturally, if the conversation goes haywire, a lot of hurt feelings play in the background. So, unwanted toxic conversations will come in without any purposeful intention. However, the developer team is trying to fix this issue.

Who can use ChatGPT chatbot?

Everyone’s invited to use this tool! It’s innovative and takes work onto a streamlined phase of ease and professionalism.  People who belong to the below listed segments can try this and see how useful it turns out to be.

  • Business Managers
  • Content Marketers
  • Digital Marketing Experts
  • Software Developers
  • Students
  • Sales Executives
  • Customer Service Teams
  • Technological Enthusiasts
  • Entrepreneurs
  • Small size companies

Is ChatGPT free for users?

Presently yes, it is free for use. Do you know that the ChatGPT tool is still in its research phase?  Subsequently, that allows users to check, experiment, and comment on this preview mode. Since the ChatGPT team is still trying to fix the glitches that cause problems for users.

The Content AI chatbot tool has plans to come in a monetized version under the label of ChatGPT Professional. However, the plans are still on the go. As of now, that version will not be available for testing, as decided by the management.

It has been an exciting addition to the AI world with the entry of ChatGPT and we can’t wait to see what’s in store ahead! To help add such chatbots to your website and make your online presence more interesting, you can get in touch with our team.