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Data Integration and Client Relations Coordinator


Job Overview:
As a Vendor Integration Specialist, you will play a crucial role in managing vendor interactions, ensuring seamless integration of vendor inputs into the application, and providing excellent customer service by handling client calls and addressing complaints. This position requires a balance of technical expertise, organizational skills, and effective communication to maintain positive relationships with both vendors and clients.


  • Vendor Data Management:
    – Collect and process vendor inputs, ensuring accurate and timely data entry into the application.
    – Work closely with vendors to address any issues related to data submission, ensuring data quality and completeness.
  • Application Integration:
    – Utilize technical tools and systems to integrate vendor data into the application.
    – Collaborate with the development team to troubleshoot and resolve any integration issues.
  • Client Interaction:
    – Handle client calls in a professional and customer-focused manner.
    – Address client inquiries, provide product information, and offer solutions to any concerns or complaints.
  • Complaint Resolution:
    – Investigate and resolve client complaints, coordinating with relevant teams to ensure timely resolution.
    – Implement proactive measures to prevent recurring issues and improve overall client satisfaction.
  • Documentation and Reporting:
    – Maintain detailed records of vendor interactions, data integration processes, and client communications.
    – Generate reports on vendor performance and client feedback for continuous improvement.
  • Collaboration:
    – Collaborate with cross-functional teams, including development, sales, and customer support, to enhance the overall customer experience.
    – Provide insights and feedback to improve application features and vendor interactions.


– Bachelor’s degree in a relevant field or equivalent work experience.
– Strong organizational skills with attention to detail and accuracy in data management.
– Excellent communication skills, both written and verbal.
– Technical proficiency to understand and troubleshoot integration processes.
– Customer-focused attitude with the ability to handle client interactions professionally.
– Problem-solving skills and the ability to work collaboratively in a team environment.


– Previous experience in data management or a similar role is preferred.
– Familiarity with application integration processes and tools.
– Experience in customer service and complaint resolution.


– Applicants must possess a valid residence visa.

– A valid driving license is required.

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